At Cheap Real Jewelry LLC, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer an easy exchange policy.
Here are some guidelines for exchanges:
- Exchange requests must be made within 14 days of the original purchase.
- The item must be in its original condition with all tags and packaging intact.
- You must include a copy of your original receipt with your exchange request.
- Exchanges are subject to availability.
To initiate an exchange, please contact us at (276) 212-1296 or email us at firstname.lastname@example.org. Our customer service team will provide you with further instructions on how to proceed.
Please note that all shipping charges for exchanges are the responsibility of the customer. We recommend that you use a trackable shipping method and insure the package for its full value, as we cannot be responsible for items that are lost or damaged during transit.
Once we receive the item and verify its condition, we will process your exchange and send you the replacement item. If the replacement item is not available, we will issue a refund for the original purchase price.
Thank you for shopping with Cheap Real Jewelry LLC. If you have any questions or concerns, please don’t hesitate to contact us.